Getting better, one update at a time.

Gaplessly Academy for your team

Restaurants get a training section of their own. Short courses on service, the floor, the bar and safety, each lesson with a quick check, plus drills built from your own cocktails, tables and menu. Managers can assign a course to a role or a person with a due date, and write their own courses for house rules or opening and closing.

Training that shows up where your team works

Assigned courses appear on Home, in the bell and in search, the Team page shows where each person is up to, and new starters get a week to finish anything assigned to their role. Lessly can tell you who is behind and quiz your team.

A roster for your venue

Plan the week's shifts, copy a week or save it as a template, and publish when it is ready, so the team only sees the finished roster. Staff can confirm shifts, pick up open ones, offer or swap shifts and ask for leave, all with your approval.

Labour cost at a glance

Set pay rates and see wages against booked covers and sales by the hour, get a warning when a shift breaks a rest or hours rule you set, and download a timesheet.

Staff hours and time away, simpler

Edit someone's hours for one day or every week from a schedule grid or straight from the calendar. Time away now has a type such as holiday, sick or training, team members can request their own, and a booking left without anyone free can be moved to someone who is.

My week

Team members see their own week in one place, and can add their working hours to their phone's calendar.

Bar stock levels

Count what is on the shelf, set a par level, and the Cocktails page warns you when low stock puts a drink at risk. Starter bar kits fill a new bar in one go, and a cocktail finder searches by what you have.

A free bar and service library

Cocktail recipes, bar techniques and front-of-house guides, free to read for anyone at gaplessly.com/resources/learn.

A cocktail list from your bar stock

Tick what your bar carries and see which of nearly 200 classic cocktails you can make and which are one bottle away. Add your own recipes, save shared lists such as Favourites or a happy hour menu, and print them for staff training.

Your back bar, shelf by shelf

Organise stock by shelf: spirits, liqueurs, wine, bitters, syrups, juices, fresh fruit, mixers and glassware.

Every drink at a glance

Each cocktail card shows a picture, how it is made and served, where it sits on a strength scale and a sweet-to-dry scale, and similar drinks. Measures switch between ml, fl oz, parts and cl.

Invite your venue team

Restaurants now have their own Team page. Invite staff to log in, set what each person can do, and cancel an invite that has not been accepted.

Stylists keep the clients they add

When a team member adds a new client, that client now shows up in their own client list straight away, even before the first booking.

Editing a booking keeps its price and length

Changing a note or any other detail on an appointment no longer resets a custom price or length back to the service default.

Smoother booking for your guests

A guest who taps back mid-booking no longer leaves a table held, a guest moving their booking can pick times right next to their current one, and feedback requests only reach guests who actually visited.

A clearer bookings timeline

Bookings on a table you take out of service stay visible, late sittings that run past midnight show at full length, and a seated party can no longer be marked a no-show by mistake.

Closing your account now gives you 30 days to reopen

Closing takes your booking page offline, cancels upcoming bookings and lets those guests know. Your workspace is only deleted after 30 days, so you can change your mind.

Offer freed tables to your regulars first

On Pro and up, switch on priority offers in Waitlist settings. Guests tagged VIP, Regular or Friend of the house hear about a freed table first, and everyone else a little later.

Guest tags that know what they mean

Tags now come in kinds (status, allergy, dietary, preference, flag), with a ready-made set for your type of business, so allergies and VIPs stand out at a glance.

Keep a room off online booking entirely

A room can now be hidden from online sale altogether, not just from the room choice. Waitlist offers also skip tables your booking page wouldn't sell.

Clearer events in Google Calendar and Outlook

Exported bookings are titled by table and party size, or by service and staff member, and moving a booking to another table now updates the calendar too.

Subscribe to your bookings in any calendar app

Copy a private calendar link from the Developer page and add it to Apple Calendar, Google Calendar or Outlook. Your bookings, or one staff member's, show up there and stay up to date.

Ready-made n8n and Make workflows

Import a workflow that checks live availability, creates bookings, or logs new bookings to Google Sheets, so you can connect Gaplessly to your other tools without writing code.

Plan your floor by date

Named floor layouts now decide which tables can be booked on the dates they are scheduled. Tidy the day's tables in one go, keep a guest on the table they chose, and print a service sheet for the pre-service briefing.

A new Waitlist, and an online walk-in line

The Waitlist screen is redesigned with its own settings. Guests can join today's walk-in line from a QR code or your booking page, follow their place in line, and get an email when their table is ready.

Pre-order extras with a table booking

Guests can add extras such as a cake or a bottle when they book, paid at the venue. Extras can scale with party size, or be required on certain days or service periods, for example a set menu.

More control over deposits

Set a different deposit for each service period, show guests whether their deposit comes back before they cancel, and refund it by default when you cancel. Email a guest a link to pay a deposit or save a card on any booking, and guests can use a promo code or gift card towards a deposit.

Decide what is bookable online

Stop online bookings for a day or one service while your team still books it, cap party size or set a same-day cutoff per service period, and choose when new dates open. Larger parties can come in as requests you accept or decline.

Ask guests to reconfirm

Guests get an email a set number of hours before with a "Yes, we're coming" button, and bookings show who has reconfirmed.

A friendlier booking page

When a time is full, guests see the closest open times, other dates and your other venues. Your notice, date notes and closed-day reasons show on the page, guests can change party size, dietary needs and occasion from their booking link, and you choose which questions the form asks, including an optional birthday.

Appointment scheduling

Add hidden cleanup time after a service. Start times follow one grid from your opening time, and repeat bookings check each date against your hours, holidays and rosters. Staff can set a booking's length and final price, keep a team member or service off online booking, get a prompt to book the client's next visit, and send up to three reminders.

Reports you can act on

Takings now includes cash, your own card machine and transfers, with GST per sale, and cash rounds to 5c. By team matches Takings and adds a rebook rate, No-shows lists repeat no-shows and unprotected bookings, and turn times can update your seating durations in one click.

Cleaner client records

Visit counts and last visit only count visits that happened. You are warned about duplicates, can change a client's email, and admins can merge two records. A "To close" view closes out past bookings nobody marked.

Receipts and payment alerts

Receipts say Tax Invoice only when you are registered for GST with an ABN on file, and a voided sale marks its receipt void. You are emailed when a guest disputes a payment or Stripe pauses your card payments.

Links and your website

Changing your booking URL keeps your old link forwarding. You can hide your street address on your website, and guest emails link to your social profiles.

Also new

Ask why a time is not bookable and see the exact rule behind it. Hide or feature an Experience and give it its own booking questions, add your own questions to guest feedback, sign out of all other devices, and meet Lessly's new look.

For developers

The API can now check availability and create, change and cancel bookings, send signed webhooks, and use test keys against a sandbox. An Apps catalog connects partners with their own key.

See how your campaign emails do

Campaigns now show how many emails were delivered, opened and clicked, which links people clicked, and how each inbox (Gmail, Outlook and others) is treating your mail.

Bounced and spam-flagged addresses handled for you

An address that bounces is skipped by future campaigns and automatic messages, and marked on that client's profile. Anyone who marks your email as spam is unsubscribed from your marketing.

Redo in the floor editor

Undo now has a partner: redo puts back what you just undid, with a button or Ctrl+Shift+Z.

Photos on your booking page menu

Your booking page menu can now show up to four photos of your own, ahead of your main image. Handy for a restaurant with no service photos to show.

Booking history names the guest

When a guest moves their own booking from their confirmation link, the history now says so. Marking a booking as spam is recorded too.

Steadier saves

If your connection drops while saving, the button no longer stays stuck on saving, and you are told what happened.

Booking history

Every booking now shows its history: when it was made, moved or cancelled, and by whom.

Undo instead of "Are you sure?"

Cancelling a booking or marking a no-show now gives you a few seconds to undo, instead of asking first.

Screens stay up to date

Calendars and booking lists refresh by themselves when a guest or another device changes a booking.

Clearer form errors

When a save can't go through, the message now appears under the field that needs fixing.

Clearer booking emails

Booking confirmations now lead with the date and time and have one add-to-calendar button. Receipts name the booking and are dated in your venue's own time zone.

Start paying for a new location now

When you add another location, you can skip its free trial, or end it early and start paying straight away.

Removing a team login works again

Admins can remove a team member's login again, and nobody still listed on the team is locked out.

Lunch and dinner venues can finish setup

A venue that opens for both lunch and dinner can now finish onboarding.

Venues outside Australia

Choose your country, currency and date format when you sign up. Money and dates across the dashboard follow your venue, and your business number is checked against your own country's format.

Canadian tax

Canada's GST and HST, by province, now show on booking confirmations, receipts and your takings.

Yearly plans, quoted per month

Yearly plans now show the price per month, with the monthly saving next to it, so you can compare them with paying monthly at a glance.

Easier booking for every guest

The booking form now announces errors, keeps your place and checks details more clearly. In the dashboard, calendars open and label bookings, destructive actions ask first, and times use one 12-hour style.

One Fit button on the floor

Both floor maps now share a single Fit control, and the service note moved into the floor menu.

Floor has a View and an Editor

Floor now has a View and an Editor, and Tables is the plain list. On a phone, 2D and 3D flip with one tap, levels are tabs on the map, and the map fills the screen. Bar stools are now numbered along the counter, the same in 2D and 3D.

Calmer headers and toolbars

The page title now lives in the app header, and the light and dark switch moved into the account menu. Calendar toolbars keep Today, Filters and the menu on one tidy row from phone to desktop, and lists keep search and range together.

Switch business on a phone

Below desktop width, your business switcher is now a card at the top of the More sheet.

Close a single room

The hospitality calendar's menu can now close one room to online booking, not just the whole venue.

A tidier API reference

The API docs now cover only what you can build against: reading your own data with an API key, the booking endpoints, and the booking connector for AI assistants. Each endpoint has its own page with a Try It panel, and API docs is now in the Resources menu.

Choose the look of your booking page

In Booking Page, pick Classic (soft pills on a flat page, dropdowns for the date) or Raised (solid tiles and a strip of dates to tap). Raised comes with Growth and up; every plan keeps Classic.

Confetti when a booking is confirmed

On Pro and up, turn on a burst of confetti from the tick when a guest finishes booking. It stays off until you switch it on in Booking Page.

Write what your booking page menu says about you

In Booking Page, choose the line under your business name, write an About, and link your website and up to two social profiles. They show in the menu on your booking page, which now opens from your header.

A calmer, cleaner booking flow for guests

Step titles are larger and everything else is smaller and quieter, and the Details step opens on a short recap of the whole booking before the form.

Place the text on your website banner

In Website, choose whether the banner text sits left, centre or right and at the top, middle or bottom, with spacing you can adjust.

Mark a booking as spam

Open a booking that came in online and mark it as spam to cancel it without sending the guest anything. Marked more than 2 hours before it starts, it does not count toward your bookings for the month.

Change your plan from Plan and billing

Move up, move down or switch to yearly billing right from the Plan card, after a clear confirmation. Plan and billing also shows how many bookings you have taken this month.

Your booking page menu opens your business profile

The menu on your booking page opens a profile of your business over the page: photos, about, team, reviews, opening hours and contact details, so guests never leave mid-booking.

Choose how guests pick a date

In Booking Page, pick dropdowns or a strip of dates with tap-to-choose party sizes, and set your step titles to sit left or centred.

Lessly answers with cards

Ask Lessly about bookings, takings, services or a client and the answer comes back as tidy cards and charts, with names and dates you can tap to open.

Clearer terms, in separate parts

Our terms are now a short core agreement plus separate parts for billing, payments, data, acceptable use, AI features and staff. Admins will be asked to accept the update the next time they open the dashboard.

Share a link to one exact time

Booking links can now point straight at a specific available time, not just the day, handy when you want to send a guest one slot to confirm.

Venue address opens a real map

Tapping the address on your booking page or booking confirmation now shows a map right there, with a one-tap link to open it in Google Maps for directions.

Booking questions asked during checkout

For table reservations, guests can now answer your venue’s Forms questions while they book, not only if they happen to open the confirmation link afterwards. Their answers still show up, and stay editable, on the confirmation page too.

Star ratings for Google review requests

Your post-visit review request can now ask for a 1 to 5 star rating instead of a simple thumbs up or down. You choose how high that rating has to be before a guest is invited to leave a Google review, so it is never an unhappy guest being asked to go public.

A clearer calendar, with a live now-line

The calendar now shows a live line for the current time, lets you resize a booking by dragging its edge, and uses calmer colours so a booking’s status stands out.

Product variants, like size and colour

Sell the same product in different sizes, colours or other options, each with its own price, stock count and SKU.

Services, products, packages and forms, all in one Catalog

Everything you sell or ask customers to fill in now sits together under one Catalog in your sidebar, instead of scattered across separate menus.

Sell prepaid packages of visits

Sell a set of prepaid visits, like a 5-pack of sessions, then use one from the customer’s profile each time they come in.

See a booking from a client’s profile

Click any of a client’s past or upcoming visits on their profile to open the full booking details or make changes, without leaving the page.

Lessly can draft your inbox replies

In the Inbox, ask Lessly to draft a reply or suggest a note on a conversation, then edit and send it yourself.

Preview booking page changes before you publish them

Design, tagline and SEO changes to your booking page now sit in a draft you can preview, and publish only when you’re ready.

A lighter, glass sidebar

The dashboard sidebar now has a lighter, glass-panel look in both light and dark mode.

Meet Lessly

Lesly is now Lessly, your booking assistant that now tailors its help to whether you run appointments or hospitality. Ask it to pull up a client’s full history, catch you up on unread inbox messages, or summarise your reviews, right from the chat.

Walk-ins and the waitlist, now one list

Walk-ins waiting at the door and guests who joined your online waitlist now live on one Waitlist page with two tabs, instead of two separate screens.

• Read the guide

Book individual bar seats and banquette tables

A seat at the bar, or a table within a multi-table banquette, can now be booked on its own online instead of the whole piece always being reserved as one block.

See your floor plan in 3D

Switch your live service map to a 3D isometric view of the room, alongside the regular flat view.

More control over your booking page colours

Choose separate colours for your page background, your cards, and your accent, with more presets you can filter by warm or cool tones. Confirmation emails still match your accent colour automatically, unless you give them a colour of their own.

More bar shapes for your floor plan

Hospitality venues can now draw horseshoe, island, organic and chevron bar layouts on the floor plan, alongside the straight bar. Booth seating and nested tables are supported too.

Unread notifications are easier to spot

The notification bell now shows which updates you have and have not seen yet.

Calendar week view starts on Monday

The weekly calendar now defaults to a Monday start, matching how most venues plan their week.

Redesigned floor and table map

Pinch to zoom, drag to pan, and a cleaner detail panel when you tap a table or room: works the same way on the live service map and the floor plan builder.

Table-oriented calendar for hospitality

See and drag reservations across your floor plan on one grid, tables as rows, time left to right.

Promotions and gift cards

Run an automatic sale or issue promo codes on your booking page, and issue and redeem gift cards from the dashboard.

Tax invoices and card-on-file no-show protection

Receipts can now carry your ABN, GST and a sequential invoice number. You can also save a card at booking time and only charge a no-show fee if a guest does not turn up.

• Read about tax invoices
• Read about the no-show fee

Redesigned staff settings screen

Each team member’s details now sit in clear Profile, Availability and Access tabs, instead of one long form.

Special hours for one-off dates

Set a date that does not follow your normal weekly hours, such as a public holiday, a closure, or an extra day open, without changing your regular schedule.

• Read the guide

Granular staff permissions

Give each team member exactly the access they need, down to the individual permission.

• Read the guide