About Gaplessly
I’ve been on both sides of the booking screen.
I’m Bruno. I’ve worked with booking apps open at the front desk and booked through them as a customer. Gaplessly is the booking system I kept waiting for someone else to build.
For salons, barbers, clinics and studios.
For restaurants, cafes and bars.
How it started
The apps had stopped moving.
I started out in Brazil, studying business administration and then controllership and finance. My first jobs were back-office roles in very different worlds: a paper distributor, a public defender's office, a bank and a food manufacturer, where I wrote the site's monthly KPI report. Each one taught the same habit from a different side: watch how a business really runs, and trust the numbers over the assumptions.
In Sydney I kept widening that across all kinds of operations, and went deepest in hospitality. That put me on both sides of the booking screen. At work, the booking app sat open at the front desk all day. As a customer, I booked tables and appointments through the same apps.
From both sides, the same things kept showing up. A boxy widget built for a desktop screen, with the business's logo squeezed into a corner. Settings that stopped just short of what the business needed. And to someone trained to read a business through its numbers, the strangest part: the business's own data was the hardest thing to get out.
About three and a half years ago I started learning to code. The more I learned, the clearer it got: these apps were not limited by what is possible. They had simply stopped moving, while everything around them, from AI assistants to open APIs, kept getting better.
So I built the one I wanted, and I'm going to keep building it.
Bruno MelaniFounder, Gaplessly
What I kept running into, and what I built instead
The booking page looked like someone else’s
A boxy widget built for a desktop screen, with the business’s name in one corner and the software’s everywhere else.
Your brand on every page
The booking page, confirmations and reminders carry your name, your fonts and your colours, and they are built for the phone your customers actually book on.
See the website builderYour data was theirs
Getting your own client list out took a support ticket, if it was possible at all. When one platform announced its shutdown this year, its restaurants were told their reviews could not be exported.
Your data stays yours
Export your clients and bookings as a spreadsheet whenever you like on any paid plan, and your upcoming bookings on every plan. Moving from another system? Bring your clients and bookings with you from its export file.
The API was an upsell
When there was one, it was limited, priced like a premium feature, and gave back too little data to build anything with.
Open by default
A public API for both booking engines, documented where anyone can read it, plus a command-line tool. Point your own AI coding agent at it and it can read your bookings and clients. The API can also create, move and cancel bookings.
Next: letting assistants and the command-line tool act for you, not just read. Each step ships only once it is proven safe.
Read the API referenceThe software waited for you
It recorded bookings and did little else. Chasing no-shows, filling gaps and spotting problems was still somebody’s job.
It works before you ask
Reminders go out on their own. When a table frees up, the waitlist hears about it. A card held at booking covers a no-show without an awkward phone call. And Lessly, the built-in assistant, can tell you what needs you today: unread messages, pending enquiries and the day’s bookings.
Meet LesslyCheap to start, expensive to grow. Or no price at all
Some take a commission on every booking or a fee per cover. At the top end, the price hides behind a demo, a setup fee and a year-long contract that renews itself, and the add-on pitch starts once you are in.
One fair price at every size
No commission, no fee per cover, no setup fee and no contract, on any plan. Every price is public. Add tools one at a time as you grow, or take Pro and get every add-on included.
See how the plans compare
Built for everyone who books
A booking system has more users than the business that pays for it. Gaplessly is built for all of them.
Your team
On a laptop in the back office, or a tablet at the front desk in the middle of a shift.
Phone guests
Booking in a few taps, on a page that carries the business’s brand, not ours.
Keyboard users
Built to WCAG 2.1 AA: reachable by keyboard, contrast measured rather than guessed, and motion reduced on request.
AI assistants
Our public connector lets an assistant find free times at any Gaplessly business and hand its person a link to confirm.
See the connector
One booking system for every person and every agent in the chain, at a price a small business can say yes to.
Talk to the person who builds it
Gaplessly is new and in beta, so there are no logos or case studies here yet. What you get instead is me: setup help and support come straight from the person who builds the product, not from a queue.
- Anything else
- Contact page
- Based in
- Sydney, Australia
- Operating across Australia
- Prices
- Australian dollars, excluding GST
The best introduction is the product
Example businesses, the full owner dashboard and a booking page you can complete. No account needed.
Open the live demo