Winery booking system: Fully booked. Zero commission.

Tastings, tours and tables on one booking page. Free up to 35 bookings a month, A$49 excluding GST in a busier one.

No commission. No cover fees.

Gaplessly is a winery booking system for cellar doors and tasting rooms in Australia, and it works the same way for breweries. Guests book a table or a tasting on your own booking page. Venue Starter is free up to 35 bookings a month, then A$49 excluding GST in a busier month. There is no commission and no cover fee on any plan, and you can cancel any time.

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Winery software for the booking side

Built for the cellar door. And the long table outside.

Saturday arrives as a coach, a hens group and forty day-trippers who all want the deck at one o’clock, then Tuesday is two tables and a dog. A tasting turns in forty minutes, a long lunch takes the whole afternoon, and the long weekend books out first.

Gaplessly lays your tasting room, deck and lawn out as areas on one floor plan, with availability drawn from the tables. Each sitting gets its own hours and turn time. Tastings, tours and set lunches go up as Experiences guests can book from your page, and your state’s public holidays are already in your booking rules when the long weekend comes around.

Breweries get the same tools as brewery reservation software: the taproom and beer garden on the floor plan, tours and tasting paddles as Experiences, and the buck’s party bus as an enquiry in your inbox.

Tastings, tours and long lunches as Experiences

List a tasting flight, a cellar tour or a set lunch as an Experience, and it shows on your booking page next to regular tables, so a guest books the Saturday tasting. Free tickets are on every plan. Paid tickets come on Venue Pro, or as an add-on on Venue Growth. Experiences is new and still developing.

Coach tours, clubs and wedding parties

A bus of thirty or a wedding party is bigger than any online limit should allow. The same booking form sends you an enquiry, you hold the long tables while you settle the menu, and you confirm from that thread. Comes from Venue Growth up.

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Long weekends and your state’s public holidays

Your state’s public holidays are already in your booking rules, with one click to close the date or set different hours for it. A festival weekend or a private event day gets its own hours too, and your regular week stays as it is.

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Gift cards for the tasting they want to give

Issue a gift card at the cellar door, share its code, and redeem an amount against a future visit, with the remaining balance kept in view. Gift cards come with Marketing, on Venue Pro or as an add-on on Venue Growth.

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The tasting room. And everything around it.

The same venue tools as every Gaplessly restaurant, in the order a cellar door reaches for them on a long weekend.

LIVE FLOOR PLAN

Cellar door, deck and lawn, at a glance.

Areas for the tasting room, the deck and the lawn, arranged like the real place. What is free, held or seated is drawn from the floor itself.

SERVICE PERIODS

Tastings turn faster than long lunches.

Set separate hours and turn times for each sitting, so a quick tasting session and a long weekend lunch each get their own rhythm.

TABLE COMBINING

A coach tour? Pull the long tables together.

A group that needs two tables can book them together, straight from your normal booking page. Comes from Venue Growth up.

GUEST SELF-SERVICE

A day trip moves. Your diary keeps up.

Guests reschedule, cancel or send you a message through their confirmation link. The update lands where you work.

AUSTRALIAN HOLIDAYS

Long weekends, already on the calendar.

Public holidays are filled in for your state, including Anzac Day, ready to set longer hours or close the date.

DEPOSITS & CARD ON FILE

Tastings and group lunches, secured in advance.

Connect Stripe to take a per-person deposit above a minimum party size, or save a card for your no-show policy. Deposits are included from Venue Growth up, or available as an add-on on smaller plans. You can take bookings without them.

AUTOMATIC REMINDERS

A nudge the day before the drive.

Confirmations and reminders go out automatically by email, so the group arrives with the details to hand.

GIFT CARDS

A tasting for someone else.

Issue a gift card at the desk, share its code and redeem an amount on a future visit. Keep the remaining balance in view. Gift cards come with Marketing, on Venue Pro or as an add-on on Venue Growth.

ROOM SETUP

From bare deck to first pour.

Add up to fifty tables at once, then arrange the walls, doors and seating around your actual room.

WAITLIST

A full Saturday still leaves a door open.

A guest who finds the date full can ask to hear if a table opens up, from Venue Growth up. Walk-ins waiting on the lawn go on a queue on the same screen. A table-ready text works when your plan has SMS access.

MEET LESSLY

Ask about the day ahead.

Lessly answers from your bookings, customer details and help articles. It can look things up but never changes anything, and every plan includes a monthly allowance.

BAR STOCK

Know the shelf. Before the weekend.

Count bottles against a par level and see what is running low, next to the drinks your bar can make.

STAFF TRAINING

Teach the job. Then your venue.

Short courses for the floor, the bar and safety, plus drills built from your own cocktails, tables and menu.

STAFF ROSTER

Shifts out. Swaps sorted.

Plan the week by station, publish it to the team, and see wages next to the covers already booked.

LOYALTY

Coming soon

Something to look forward to.

Loyalty cards for your customers’ phone wallets are on the way. You can’t issue one yet.

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A coach tour. One thread.

Set your own online limit, anywhere up to 30 guests. Above it, the same booking form sends you an enquiry, you hold the long tables while you settle the menu, and the booking confirms from that thread. This comes from Venue Growth up.

01 / RECEIVE

A big group gets a way in.

Above your online limit, the booking form becomes an enquiry. Their dates and party size arrive in your inbox.

02 / HOLD

Save their place while you talk.

Reply in the same thread and hold the tables. Held tables come off availability while you work out the details.

03 / CONFIRM

One conversation. One booking.

Pick the tables and confirm. The details your guest already shared carry straight into the reservation.

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FAQ

Questions worth asking first.

Venue Starter is free up to 35 bookings a month, then A$49 excluding GST in a busier month. Group enquiries and table combining come with Venue Growth at A$99 a month. There is no commission and no cover fee on any plan.

Yes. List a tasting, a tour or a set lunch as an Experience, and it shows on your booking page alongside regular tables. Free tickets are on every plan. Paid tickets come on Venue Pro, or as an add-on on Venue Growth. Experiences is newer than the rest of the product and is still developing.

No. Gaplessly takes table and tasting bookings for the cellar door, and payment for those bookings only. Wine clubs, bottle sales and online wine orders stay in the systems you use for them, and there is no built-in POS connection.

Yes. Your state’s public holidays are already listed in your booking rules, with one click to close the date or set different hours for it. Any other one-off date gets its own hours the same way, without changing your regular week.

You set an online limit, anywhere up to 30 guests. Above it, the booking form sends you an enquiry. You hold the tables, reply and confirm the booking from that thread, without asking the organiser to repeat their details. Online limits and enquiries come from Venue Growth up.

They can have them. Each service period has its own hours and its own turn time, so a tasting sitting can turn faster than a long-lunch sitting, and a booking is only offered a time that sitting can seat.

Yes. A brewery uses the same tools: the taproom and beer garden on one floor plan, tours and tasting paddles listed as Experiences, and big groups sent to an enquiry. The bookable unit is a table, a booth or an Experience ticket.

Your booking page. Live today.

Lay out your tasting room, share the link, and let guests book what is free. Free up to 35 bookings a month on Venue Starter.

Coming from OpenTable, SevenRooms, ResDiary, Quandoo or Now Book It? See exactly how the numbers compare.