All comparisons

A ResDiary alternative with one price, not a menu of add-ons

The short answer

ResDiary publishes no price across its four plans, only a demo request, plus a US$70/mo Event Manager add-on for enquiries. Gaplessly publishes every plan and includes big-group enquiries from A$99 a month, on Venue Growth and up.

ResDiary pricing, side by side with ours

ResDiary's figures were read off their own pricing page on 29 August 2026. Check them at the source before deciding, and tell us if anything here has gone out of date.

ResDiary

Sales-led for the core plan. Four unpriced tiers behind a demo request, plus a separate catalogue of paid add-on modules that do carry real published prices.

Core plan price
None published
Their own pricing page names four tiers, Express, Pro, Connect and Ultimate, and says they "offer the same core features... with the only difference being the number of bookings per plan," with no figure against any of them. The listed path to one is "Book a Free Demo."
Add-on catalogue
US$20 to US$70/mo each, nine named add-ons
Gift Vouchers, SMS, POS integration, ResPhone (bookings by phone), Event Manager (events, enquiries, pre-orders and large parties), PMS integration, CRM/Marketing, Group Central Reservations, and Pre-orders, each sold separately on top of whichever core plan is quoted. Re-counted 2026-08-29: this codebase previously said "eight" in one place and "ten" in another, both wrong. The real count is nine, read directly off the page rather than assumed.
Free trial or free plan
Not stated
Neither offered nor denied anywhere we could find on resdiary.com. What is offered is a free demo, not a free trial of the product itself.

Gaplessly

Published monthly plans. No commission and no fee per cover, on any plan.

Appointments, from
A$0/mo
Solo, one person: free up to 50 bookings a month, A$19 in a busier one.
Appointments, team
A$59/mo
Growth. 3 bookable team members, then A$12/mo each.
Table reservations, from
A$0/mo
Venue Starter: free up to 35 bookings a month, A$49 in a busier one.
Booking limit
None on appointment plans
Fair use is 1,000 a month per team member. Venue plans cover 100, 350 or 1,500 bookings a month.
Commission on a booking
None, ever
Fee per cover
None, ever
Customer record limit
None
Email confirmations and reminders
Included, unmetered, every plan
Text messages
A$0.09 per text
On the Growth and Pro plans, because the carrier charges us per text. No activation fee.
Add-ons
A$14.99 or A$29/mo each
All included on the Pro plans.
Prices shown
Excluding GST

Source: resdiary.com/pricing. Figures shown in the currency published on that page.

Where we compare, feature by feature

Gaplessly is ahead on 5 of 7, 1 about the same, 1 where ResDiary genuinely has the edge.

Better here

Core plan pricing

Gaplessly
Published: Venue Starter free up to 35 bookings, then A$49; Venue Growth A$99; Venue Pro A$199
ResDiary
No price published across four plans; quote after a demo
Better here

Function and event enquiry handling

Gaplessly
Included from Venue Growth up, no separate module
ResDiary
US$70/mo Event Manager add-on, extra on an unpriced core plan
Better here

How you buy

Gaplessly
Self-serve: see the price, sign up, start using it
ResDiary
Sales-led: book a demo to get pricing for any tier
Their edge

Vendor scale and track record

Gaplessly
No equivalent multi-country scale published
ResDiary
10,000+ venues, 60 countries, 20+ years, 70+ integrations
Better here

Add-on catalogue

Gaplessly
5 add-ons at A$14.99 or A$29/mo each, all included on Venue Pro
ResDiary
US$20-70/mo each across nine separate paid add-ons on the core plan
About the same

Depth of function and event tools

Gaplessly
Enquiries and deposits included from Venue Growth up
ResDiary
Run sheets and deposit handling built into Event Manager, once bought
Better here

Bulk table setup

Gaplessly
Builds up to 50 tables in one action
ResDiary
No documented bulk table-building tool found

A big, genuinely global operator

ResDiary's own site backs its scale with real numbers rather than a vague claim: "over 10,000 venues across the globe," operating in 60 countries, more than 20 years in the category and 70-plus technology integrations. This page is not arguing they are small or unproven. They plainly are not.

The comparison below is not about size. It is about where the price and the function-enquiry tool actually sit.

The core price, and the menu next to it

Their pricing page names four tiers and says they "offer the same core features... with the only difference being the number of bookings per plan," with no figure shown against any of them. The listed path to a number is "Book a Free Demo," the same sales-led pattern as most of this category.

What the same page does price is nine separate add-ons: Gift Vouchers, SMS, POS integration, ResPhone (bookings by phone), Event Manager, PMS integration, CRM/Marketing, Group Central Reservations and Pre-orders, each US$20 to US$70 a month, on top of whichever core plan you are quoted.

Ours works the other way around. Every number is published, each add-on is A$14.99 or A$29 a month, and Venue Pro includes all of them.

What "events, enquiries and large party bookings" costs extra

Event Manager is ResDiary's own name for the module that handles this, and their own description of it is close to word for word what our enquiry inbox does: "one system that seamlessly handles your events, enquiries and large party bookings." It is a real, capable module once purchased, with its own enquiry widget, run sheets and a link through to deposits. It is also a separate line item, US$70 a month, on top of a core plan whose price you do not know yet.

Ours comes with Venue Growth at A$99 and every plan above it, with no module to add and no separate line on the invoice. Above your online party limit, the booking page swaps the time grid for an enquiry form, and the guest's message becomes a real thread in the same inbox as your bookings, ready to convert into a held reservation from the same screen.

This is not a claim that one does more than the other. It is a claim about which invoice it turns up on.

Building the floor yourself

We could not find a documented way to build a run of tables in one action anywhere on ResDiary's own site. We build a whole run of tables in one action instead: name them, set the seat range once, and up to 50 land on the floor at a time, auto-arranged and ready to drag into place.

When ResDiary is the right choice

You run a multi-venue group or operate across borders and want a vendor with real global scale to point to. ResDiary's own site backs that with numbers: over 10,000 venues worldwide, operating in 60 countries, more than 20 years in the category and 70-plus technology integrations. Its Event Manager add-on is also a genuinely capable module once purchased, with run sheets and deposit handling built in. If that breadth matters more to you than a single flat price you can read today, that is a real reason to choose them.

Common questions

How does the price compare with ResDiary?

It does not, honestly. ResDiary's core plans have no published figure either, only a demo request. What we can tell you is our own numbers: Venue Starter is free up to 35 bookings a month and A$49 in a busier one, Venue Growth is A$99 a month and Venue Pro A$199, all on the pricing page before you talk to anyone.

Does ResDiary charge extra for handling function and event enquiries?

By their own pricing page, yes. Event Manager is listed as a separate add-on at US$70 a month, on top of whichever core plan you are quoted. Ours comes with Venue Growth at A$99 and every plan above it, with no separate module to buy.

Does ResDiary offer a free trial?

We could not find one stated anywhere on their site, one way or the other. Our own live demo runs the full product with example businesses and needs no account, signing up for real does not require a sales call either, and your first business gets a 30-day free trial with no card needed.

Can you migrate our floor plan and upcoming bookings from ResDiary?

Yes. Export what you can and we will rebuild it. For the first 50 venues we do the whole floor and setup ourselves within 48 hours at no cost, so you can compare the real thing against what you use now before deciding anything.

Further reading

Related help articles

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