A Vagaro alternative priced in Australian dollars, with no fee on your clients

What the Australian page shows

Vagaro does operate in Australia, with an Australian site, Australian phone numbers and a support line it lists as available 24/7. Its pricing is built per bookable calendar: the FAQ says each extra bookable calendar at a location costs $10 (US), up to seven, and that adding more employees past seven costs nothing.

A salon in Parramatta reading an Australian page sees a US-dollar price, no mention of GST and monthly tier figures that load in a selector. We could not read those figures when we checked, so this page prints none of them. Open the page and read them yourself.

The marketplace fee, read from their agreement

Vagaro’s Participation Agreement (updated 29 July 2026) sets the fees for bookings its Fill My Books program facilitates. For a new client it is 20% of the booking amount on that client’s first appointment. For an existing client it is 5% of the booking amount for each appointment.

A client your business imports or adds to its own list counts as an existing client, not a new one. Daily Deals has its own 20% new-client fee on the discounted amount the client pays. If you never use those programs the fees do not apply to you, and it is worth asking Vagaro exactly what turns them on for your account.

Gaplessly has no marketplace and takes no commission on any client. The trade is that we send you no new clients either.

The free card reader, and what it asks of you

The WisePad 3 reader is listed as free, but only with a Vagaro merchant account. The terms on its page say you must process with Vagaro Merchant Services for at least 12 months after activation, with a $150 fee if you stop earlier. The Participation Agreement also lists a $10 monthly rental for small merchants on a no-cost reader, waived in any month with at least $1,000 of card transactions. The card processing rates themselves are shown during enrolment rather than on a public page.

If you already process elsewhere, that is a reason to price the free reader as a 12-month commitment.

Leaving Vagaro without losing your clients

Vagaro’s help centre refused our automated read, so we cannot tell you the export steps and will not guess. Ask support to send your client list, appointment history and any forms in writing before you cancel, and ask what is lost when the account ends. The Participation Agreement says the subscription renews until you cancel it and that you can cancel from your account, with no refund of fees already paid.

Once you have a CSV or XLSX file, Gaplessly’s import reads it, lets you correct the column mapping and shows a dry run that writes nothing. There is no Vagaro preset, so you confirm the mapping yourself. A client row with no phone number is refused, and a booking import needs its client to exist first, matched by email.

Where Vagaro is the better fit

If you want in-person card readers, point-of-sale hardware and a marketplace in the same product, Vagaro has all three and Gaplessly does not. Its 30-day trial is also long enough to run a real month before deciding.