Restaurant floor plan. Live.

A restaurant floor plan that runs your bookings

Most booking tools track a reservation against a time slot. Gaplessly books it onto a table, and your tables sit on a floor plan drawn to match the room, split into its areas and, from Venue Growth up, its levels. Open the Floor screen and you see the same layout your host stand works from, with each table's state on it:

• Free: nothing on the table right now.
• Reserved: booked for later in the service.
• Due: the booking time has come and the party hasn't been seated yet.
• Held: a guest is part way through booking that table online.
• Seated: the party is at the table, with a bar that goes from green to amber to red as their time runs down.

Online availability comes from the same tables. Each time a guest searches, Gaplessly checks your tables, the party size each one takes, and the bookings and holds already on them. A table's state changes the moment it is held or seated, and there is no second list of time slots to drift out of step with the room.

Table plan and table layout: what you can draw

The floor plan software has the pieces a dining room is made of:

• Tables: square, rectangle, round and booth, each with the smallest and largest party it takes.
• Bars: straight, L, U, horseshoe, island and plenty of other shapes, with stools, or with no seats as a service counter.
• Walls, doors, stairs, plants and text labels.
• Rooms, so the courtyard, the main dining room and the private room each sit in their own area.

If you already have the room on paper, such as an architect's fit-out plan or the evacuation diagram by the door, put a picture of it behind the canvas and line the tables up over it.

Setting up a new venue, or reworking an old one

A new venue starts on the Tables page. Add many creates up to fifty tables in one go from a name and a number range, T1 to T24 for example, so you aren't building the room one table at a time. Then you place them on the floor plan and draw the walls, doors and seating around them.

The same editor handles the other time a floor plan gets touched: when the room changes. A renovation, a new section or a seasonal layout means the plan catches up with the room, and you rearrange tables, walls, doors and seating to suit.

Table management during service

The Floor screen shows the plan in 2D or 3D. To seat a walk-in, choose the party size and tap a free table. When the night changes, move a party to another table from the same screen.

Each server has a name and a colour, and you set their section table by table for the day. Their initials show on each table in their section, in both views, so nobody has to ask whose table it is.

Australian public holidays in your trading hours

Your hours settings list the public holidays for your state, Anzac Day included, on the date your state observes it. Each one reads Open as usual until you close for the day or set different hours, and a weekly email reminds you about any you haven't decided on.