For physios and allied health practices: online booking, intake forms and reminders, with zero commission. Solo is free up to 50 bookings a month, then A$19 excl. GST. It holds no clinical notes.
For physios and allied health practices: online booking, intake forms and reminders, with zero commission. Solo is free up to 50 bookings a month, then A$19 excl. GST. It holds no clinical notes.
Bookings start free for one practitioner, up to 50 bookings a month, then A$19 excl. GST.
See the full pricingPhysio software and allied health booking
Gaplessly is a physio booking system for physiotherapists, chiropractors, podiatrists and other allied health practices. Patients book online with the right practitioner, fill in your intake form and get a reminder. Solo is free up to 50 bookings a month, then A$19 excl. GST, and no booking carries a commission.
An initial consult and a follow-up are different lengths, and a patient should only be able to book them with someone who offers them. Each service keeps its own length and its own list of practitioners, and a course of visits can go on the calendar in one step.
Gaplessly does booking, intake forms and reminders, and that is where it stops. It has no clinical notes or treatment records and no Medicare or health fund claiming. A private note on a patient’s record is for admin details and is not a clinical record. Keep your clinical notes and claims in your practice software.
Starter templates cover a medical history, a treatment consent and referral details, and you can change every question. Patients answer from a link. Forms come on Pro, or A$14.99 a month on Solo and Growth.
Explore this featureSix weeks of twice-weekly sessions goes on the calendar in one step from New booking, on the days you choose, every one to four weeks. Reception sets it up. Patients cannot create a series online.
Read the guideAdd your rooms and machines, tick the services that use them, and a time is only offered online when one is free. It works for an ultrasound machine as well as a consulting room.
Read the guideA practitioner gets their own services and weekly hours, with split shifts and repeating rosters for the clinician who works every second Friday. Patients can only book someone who provides that service.
Explore this featureFrom a new patient’s intake form to their follow-up visit, on the booking side only.
NEW-PATIENT INTAKE
Patients answer your questions from their confirmation email, and the answers sit with the booking. This is intake paperwork, separate from your clinical notes. Forms come on Pro, or as an add-on on smaller plans.
PRACTITIONER CALENDARS
Day, week and per-practitioner views keep appointments and working hours together.
AUTOMATED REMINDERS
A confirmation when they book, a reminder before they arrive. Edit the wording on Pro.
PRACTITIONERS & SERVICES
Give each practitioner their own services and weekly hours. A patient can only book a service with someone who provides it.
YOUR OWN WEBSITE
Seven pages built around your services. Your photos, your words and a booking experience that feels like you.
PRACTICE INSIGHTS
Revenue over 7, 30 or 90 days, broken down by service and practitioner.
PATIENT FOLLOW-UPS
Send a campaign to a patient segment or automate a nudge when it is time to book a follow-up.
PAYMENTS & DEPOSITS
Take a deposit, or save a card for your no-show policy, through Stripe. Deposits are included from Growth up, or available as an add-on on smaller plans. You can take bookings without them.
APPOINTMENT PROMOTIONS
Run an automatic sale or share a promo code on your booking page, for anyone or for new customers only. This comes with Marketing, on Pro or as an add-on on Growth.
PRODUCTS & STOCK
A catalogue for the products your practice carries, with prices and low-stock thresholds. Log deliveries, counts and damaged stock in one place.
REVIEWS
Ask for feedback after a visit. Give happy clients a path to Google, and receive private feedback you can follow up on. Included from Growth up, or an add-on below that.
GIFT CARDS
Issue a gift card at the desk, share its code and redeem an amount on a future visit. Gift cards come with Marketing, on Pro or as an add-on on Growth.
MEET LESSLY
Lessly answers from your bookings, customer details and help articles. It can look things up but never changes anything, and every plan includes a monthly allowance.
WAITLIST
A client who finds a day full can join from your booking page and get an email if a time opens. Comes from Growth up.
LOYALTY
Coming soonLoyalty cards for your customers’ phone wallets are on the way. You can’t issue one yet.
Solo is free for one practitioner up to 50 bookings a month, then A$19 excl. GST, with zero commission. A practice with a team moves to per-seat pricing, published on the pricing page.
No. Gaplessly has no clinical notes, treatment records or medical records of any kind. It handles booking, intake forms and reminders, so a practice keeps its clinical records in the system it uses for them.
No. There is no Medicare, health fund or on-the-spot claiming. You can record how a visit was paid and issue a receipt, and any claim is handled outside Gaplessly.
It is physio software for the booking side only: the online booking page, practitioner calendars, intake forms and reminders. If you need one system for notes, claiming and invoicing, you need practice management software, and Gaplessly is not that.
Yes, for anyone who sees one patient at a time for a set length: chiropractors, osteopaths, podiatrists, massage therapists. Choose Health & Wellness as your trade to get the health forms and service suggestions.
No. Patients answer after booking, from the link in their confirmation email, and nothing stops the appointment going ahead if they have not. Consent is a required tick-box, because forms have no signature capture or file upload.
Admins can read every answer. Team members who only see their own bookings only see the answers for those bookings. Answers are kept after the visit.
Add your services and practitioners, share the link, and let patients book what is actually free. Free up to 50 bookings a month on Solo.
Coming from Acuity Scheduling, Setmore, SimplyBook or Square Appointments? See exactly how the numbers compare.
Lessly
