LIVE FLOOR PLAN
Bookings and walk-ins, on one floor.
Tables, the window bar and the courtyard, arranged like the real place. Each free table shows the time until its next booking, so staff know whether a walk-in fits.
Cafe booking system: Fully booked. Zero commission.
Weekend brunch bookings beside your walk-ins. Free up to 35 bookings a month, A$49 excluding GST in a busier one.
No commission. No cover fees.
Gaplessly is a cafe booking system for Australian cafes that take bookings alongside walk-ins. Guests book a table on your own booking page, and staff seat walk-ins from the same floor plan. Venue Starter is free up to 35 bookings a month, then A$49 excluding GST in a busier month, and walk-ins seated on arrival do not count. There is no commission and no cover fee on any plan.
See the full pricingCafe reservation system
Bookings at ten. Walk-ins all morning.
Most of a cafe’s Saturday walks in off the street. A table of eight still wants 10am for a baby shower, the two-top by the window turns in forty-five minutes, and the queue reaches the door just as the first bookings sit down.
Gaplessly keeps all of it on one floor plan. Set a weekend brunch service with its own hours, a short turn time and a cap on online covers, so bookings take part of the room and the rest stays with the door. Staff can see how long each free table has before its next booking, and a walk-in queue sits on the same dashboard.
Walk-ins and bookings on one floor
Seat a walk-in by choosing the party size and tapping a free table. Each free table shows the time until its next booking, so staff can see whether a walk-in fits before the 10.30 arrives.
Explore this featureA brunch service with a short turn
Give weekend brunch its own hours, last seating and turn time, with a different turn by party size if you want one. An optional cap limits how many guests online bookings can seat at once, which leaves the rest of the room for the door.
Explore this featureA queue for the brunch rush
Add a party with a quoted wait, or switch on the online line and let guests join from a QR code. They follow their place on their phone and get an email when their table is ready. A table-ready text for parties your host added works when your plan has SMS access.
Explore this featureTables kept back for the door
Mark the courtyard or the window bar as not sold online and those tables stay off your booking page. Stop online bookings for a date or a single service when the morning is already full, and keep seating walk-ins as usual.
Explore this featureFrom the door. To the last brunch table.
The same venue tools as every Gaplessly restaurant, in the order a cafe reaches for them on a weekend morning.
WALK-IN QUEUE
Queue out the door? Let them scan in.
Let guests join today’s line from a QR code and follow their place on their phone, or add them yourself with a quoted wait. A table-ready text works when your plan has SMS access.
SERVICE PERIODS
Brunch gets its own short turn.
Give weekend brunch its own hours, a shorter turn time and an optional cap on online covers. Leave a weekday with no service and it takes no online bookings.
GUEST SELF-SERVICE
Brunch moved to Sunday. Your floor keeps up.
Guests reschedule, cancel or send you a message through their confirmation link. The update lands where you work.
AUTOMATIC REMINDERS
A nudge before brunch.
Confirmations and reminders go out automatically by email, so the group arrives with the details to hand.
ROOM SETUP
From empty room to first coffee.
Add up to fifty tables at once, then arrange the walls, doors and seating around your actual room.
AUSTRALIAN HOLIDAYS
Long weekends, already on the calendar.
Public holidays are filled in for your state, including Anzac Day, ready to set longer hours or close the date.
DEPOSITS & CARD ON FILE
Big brunch tables, protected.
Connect Stripe to take a per-person deposit above a minimum party size, or save a card for your no-show policy. Deposits are included from Venue Growth up, or available as an add-on on smaller plans. You can take bookings without them.
TABLE COMBINING
A table of eight? Push two together.
A group that needs two tables can book them together, straight from your normal booking page. Comes from Venue Growth up.
GIFT CARDS
A little something for their next visit.
Issue a gift card at the desk, share its code and redeem an amount on a future visit. Keep the remaining balance in view. Gift cards come with Marketing, on Venue Pro or as an add-on on Venue Growth.
LesslyMEET LESSLY
Ask about the day ahead.
Lessly answers from your bookings, customer details and help articles. It can look things up but never changes anything, and every plan includes a monthly allowance.
STAFF ROSTER
Shifts out. Swaps sorted.
Plan the week by station, publish it to the team, and see wages next to the covers already booked.
STAFF TRAINING
Teach the job. Then your venue.
Short courses for the floor, the bar and safety, plus drills built from your own cocktails, tables and menu.
LOYALTY
Coming soonSomething to look forward to.
Loyalty cards for your customers’ phone wallets are on the way. You can’t issue one yet.
Illustrative product previews
The baby shower for twenty. One thread.
The baby shower for twenty sends you an enquiry from the same booking form. Hold the back tables while you settle the morning, then confirm from that thread. This comes from Venue Growth up.
01 / RECEIVE
A big group gets a way in.
Above your online limit, the booking form becomes an enquiry. Their dates and party size arrive in your inbox.
02 / HOLD
Save their place while you talk.
Reply in the same thread and hold the tables. Held tables come off availability while you work out the details.
03 / CONFIRM
One conversation. One booking.
Pick the tables and confirm. The details your guest already shared carry straight into the reservation.
Illustrative product previews
FAQ
Questions worth asking first.
Venue Starter is free up to 35 bookings a month, then A$49 excluding GST in a busier month. Walk-ins seated on arrival do not count towards those bookings, so a cafe that mostly seats from the door can stay in the free band. There is no commission and no cover fee on any plan.
Yes. Both sit on one floor plan. Staff seat a walk-in by choosing the party size and tapping a free table, and each free table shows the time until its next booking. Rooms you keep for the door can stay off your booking page.
Yes. Online times come from service periods, which you set per day of the week. Add a brunch service on Saturday and Sunday only, and guests see no online times on weekdays while your team keeps seating walk-ins.
Yes, on every plan. Each service period has its own turn time, with optional different turns by party size, and a time is only offered when a table is free for its whole turn.
Yes, if you switch on the online walk-in line. A QR code takes guests to a short form for today’s line. They follow their place on a status page and get an email when their table is ready, and they land in the same list your staff keep.
Yes, if one table seats them. Table combining comes from Venue Growth up and joins up to four tables you have set to push together. Online limits come from Venue Growth up, and above your limit the same form sends you an enquiry.
No. Gaplessly takes table bookings and runs your walk-ins. It has no online ordering and does not ring up food or coffee, which stay on your point of sale. Payment is for bookings only, such as a deposit on a big table.
Your booking page. Live today.
Lay out your cafe, share the link, and keep the rest of the room for the door. Free up to 35 bookings a month on Venue Starter.
Coming from OpenTable, SevenRooms, ResDiary, Quandoo or Now Book It? See exactly how the numbers compare.